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Patient Admission Guide

We strive to make your hospital stay smooth and comfortable. Our patient rooms and clinics create a
welcoming environment focused on your unique medical needs.

Before Admission

For planned admission, patients and their companion/s are directed to the Admitting Section located at the lobby of the main hospital building.

Before admission, our Admitting staff will request for the following:

Doctor’s Order for Admission indicating directives regarding the patient’s case
Accredited HMO-issued member’s ID
PhilHealth ID
Persons with Disability or Senior Citizen ID
Letter of Guarantee or Letter of Authorization (LOA) from the company or HMO coordinator
Any government-issued ID with a photo
RT-PCR or Rapid Antigen is required if the patient is symptomatic with COVID-related symptoms*

Note: *During a pandemic or such unusual situation, health protocols mandated by the Philippine Department of Health and guidelines issued by the CSMC Infectious Medicine Unit will be strictly implemented.

Admission Guidelines

Please also observe the following guidelines upon admission:

Admitting may start accepting patients as early as 8:00 am for planned or direct admission and the cut-off time for discharge including bill settlement is on or before 12:00 noon. Anytime you get admitted today is considered as one (1) day until the following day at 12:00 noon. Additional room charge (½ day rate if the patient will be discharged between 12:01 PM – 6:00 PM, and full day rate after 6:01 PM) will be added to the hospital bill if the patient wishes to stay in the room beyond the cut-off time.
Maximum of two (2) companions are allowed per patient in the clean ward (private rooms) and one (1) companion for semi-private and service wards. Companion must be asymptomatic (no COVID-related symptoms). It is also recommended that the companion should be less than 60 years old and without co-morbidities such as hypertension and/or diabetes.
No companions are allowed in the COVID wards and ICU (COVID ICU and Clean ICU).

For other admission-related inquiries, please contact our Admitting Department

Visit us at the Ground Floor of the main hospital building

(+63) 2 8727 – 0001 local 3003 or 3333

Related information

PhilHealth

We are fully accredited by PhilHealth, allowing patients to utilize their benefits for covered medical services. Our goal is to help you focus on your health and recovery, while we manage the financial aspects with clarity and support.

Patient Rooms

Each room is equipped with modern amenities, including comfortable beds, climate control, and a nurse call system, to ensure a restful and safe environment during your stay. Our rooms are also designed to accommodate visitors, with space for family members to stay and support their loved ones.

Patient Admissions Guide

Our Patient Guide offers detailed information on what to expect during your stay, from admission to discharge. We ensure that every step of your treatment is clearly communicated, with a focus on comfort, safety, and personalized care.