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CARDINAL SANTOS MEDICAL CENTER (CSMC) WINS THE EXCELLENCE IN LEADERSHIP AND MANAGEMENT AWARD BY INVESTORS IN PEOPLE (IiP)
January 17, 2020
Cardinal Santos Medical Center (CSMC) wins another prestigious international award for Excellence in Leadership & Management granted by the Investors in People (IiP) last November 19, 2019 in London, United Kingdom.
Among hundreds of entries worldwide, CSMC’s entries were shortlisted in three (3) categories and won in the Leadership & Management category for its Leadership Walkrounds and how this simple idea of leaders walking the halls of the hospital and taking time to talk to employees in different areas has enabled empowering stories of transformation through its Project Apple program. The success of these initiatives promoted by the hospital’s Quality Improvement & Patient Safety (QIPS) Committee and its Human Resources Division cultivated an effective and meaningful way in which leaders and team members communicate about things that matter to them. This paved the way for the birth of Project Apple- a development program meant to enable nursing underboards in CSMC pursue their dreams to serve as full-fledged nurses by subsidizing premier review classes, arranging flexible work schedules, and providing strong moral & organizational support. The judges lauded the Leadership Walkrounds for forging closer links between senior leaders and the staff. Day-to-day interactions allow leaders to communicate organizational objectives, motivate employees, and receive real-time feedback. The program likewise promotes consistent visibility which enables leaders to manage performance and reinforce individual accountability.
Project Apple was designed to establish a robust nursing talent pipeline for the organization and became an effective tool for transforming lives. Peter, one of the hospital’s new nurses from Batch 1 of Project Apple said, “I was able to realize my dream of becoming a registered nurse. I’m going back to school to pursue my master’s degree right away! I can truly say that CSMC takes care of you like family.”
Investors in People is the world’s first people management standard. The accrediting body evaluates various organizations according to their best practice model of continuous development and innovation. CSMC began its IiP journey in 2013, earning a Standard accreditation which has been renewed as a Silver accreditation in 2016. This 2019, CSMC has renewed its accreditation based on IiP’s 6th generation standards.